FrequentAskedQuestion
General
1、Whichpositiondoyouapplyfor?
2、WhydoyouwanttochooseRCCL?whydoyouwanttoworkforRCCL?
3、Fromwheredidyougetthisinformationforthisinterview?
4、Whatisyourposition/JobTitlein××Hotel?
5、WhatisyourDuty/Responsibilities?
6、Whatisyourworkinghoursbefore?Howmanydifferentshifts?
7、Howbigisyourhotelbefore?Howbigis××Hotel?
8、Howfarfromyourhometohotel?
9、HowdoyoulearnyourEnglish?
Housekeeping
1Howmanyroomsdidyoucleaneveryday?Didyoucleanalone/byyourselforwithhelper/partner/colleague?
2Iftheroomsign“Donotdisturb,whatdidyoudo?
3Whatkindlyoffloorinhotel?IsItWoodenfloor,carpet,ormarblefloor?
4Whatkindoftooldoyouuse?
5Ifthecarpetwithdirtystain,whatdoyoudo?
6Whatistheproceduretocleantheroom/bathroom?
7Howmanykindsoftowelinthebathroom?
Facetowel,handtowel,bathtowel,Floortowel/footpad
8Whendidyoudotheturndownservice?Andwhatdidyoudointurndownservice?
漂白BLEACH
消毒SANITIZE
保护pROTECT
Kitchen
ouname5kindoflettuce/Vegetablename?
ouname5kindofcheesename?
cheeseuseforwhichsalad?
ougoodatcutting?
uknowhowtocutdishestoshredded/julienne,cube/dice,slice/piece,minced?
ouworkinthehotkitchenorcoldkitchen?
anitizeandHygienesoimportant?
anydifferentwaystocookeggs?
Fried-egg,boiledegg,scrambleegg?
oucookbreakfastorlunchinyouhotel?
edoesyourexecutivechefcomefrom?Ishechineseorforeigner?
uknowwhatiscross-contamination?
