在日常生活中，有时我们会接触并使用道歉信，道歉信在写作上具有一定的格式要求。相信写道歉信是一个让许多人都头痛的问题，下面是小编帮大家整理的英文道歉信5篇，希望对大家有所帮助。
Dear Bob,
I am the Chinese student who stayed in your apartment during my vacation in Canada. Now I have returned home in China and the purpose of my writing this letter is to express my sincere apology for the stupid mistake I have made.
Upon arriving home, I found the music CD which belongs to you in my luggage. I am in great worry because I know this your birthday present from your wife. Your CD will be sent immediately through EMS in the very near future. I have been told it will take about a week to reach Canada .
Once again, please accept my sincere apology for any inconveniences I have caused. Thank you for your understanding and please send me a reply at your earliest convenience.
Sincerely yours,
Li Ming
英文道歉信 篇2Dear Prof. Robin,
I am writing on behalf of the English Department to invite you to give a lecture in our college.
We know that you are an expert on British literature. We would be very grateful of you could give a lecture on “Contemporary British Literature” to the English Department on Sunday, April 8. If this subject does not suit you, any other similar topic would be welcome as well.
If it is convenient for you, would you please drop me a line to let me know whether you can come or not? We could be looking forward to the opportunity to benefit from your experience and wisdom.
Sincerely yours,
Wang Hua
英文道歉信 篇3Ms. MITSUKO IWASAKI
3-16-6-804, HIGASHISUNA
KOTO-KU
TOKYO, 136-0074
Dear Ms. Iwasaki,
Thank you for your positive comments regarding your experience while staying with the Westin Shanghai.
At the outset, please accept our most sincere apologies for the inconvenience caused. Kindly rest assures that your concern has been well taken and communicated to all concerned for immediate improvement. Ms. Iwasaki, as we’ve conducted a thorough investigation about all pinpointed issues you bought out. Please allow us to explain the outcome for your reference.
Upon your arrival, our agent failed to locate your reservation. We sincerely apology as our associate obviously mistakenly implemented the standard checking in procedure. The reservation for you and Ms. Hinako Muto were made early November, and never been d. We understand that you may requested the King Size room but actually we could not satisfy your
Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of service. We hope you will indulge us on this occasion and allow us to redeem ourselves by welcome you back in the near future.
May the year of the Rabbit bring you joy and prosperity.
Yours Sincerely,
Alfred Zhuang
Front Office Manager
November 03, 1999
Mr. Shen Nan Ping
Flat 20F, Block 1
Robinson Heights
8 Robinson Road
Hong Kong
英文道歉信 篇4Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home this , we said we were sorry again kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards! Wang Hao Manager
英文道歉信 篇5Dear Ms Winston,
The purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your case it was clear that somehow your Jau. 20th request for a change in service had somehow slipped through the cracks. The only possible explanation I can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
Consequently, I have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. There fore, your account will not be billed until June of this year.
Ms. Winston, let me assure you that what happened in your case is not typical of CableNet’s level of customer service. We continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
If you have any questions please don’t hesitate to call me at*******.
Yours in service
Tony
